Dear Clients,

Please be advised that the trading hours of the following products will be affected by upcoming holidays in May 2026. Please see the details below:

Kind tips:

Due to the Chinese Labor Day holiday, online customer service hours will be adjusted as follows (GMT+8):
May 1, 2026 / May 4–5, 2026: 9:00 – 24:00

During the holiday period, services such as account opening, deposits, withdrawals, fund transfers, bonuses, and account reassignments will be processed as usual.

Due to reduced online transaction volumes during the holidays, there may be delays or unpaired deposit/withdrawal orders. Please refresh if needed or prepare in advance. For urgent matters, please contact your account manager or email us at info@rockglobal.com.

Trading may be subdued during the holiday period, which could lead to sudden widening of spreads. Please monitor your account’s trading risk.

For urgent assistance, please contact your account manager or email info@rockglobal.com.

RockGlobal

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