Announcements

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Notifications

Weekend Routine Maintenance Notice for Cryptocurrency Products

Dear Valued Client, Thank you for choosing RockGlobal. Please be informed that due to routine weekly maintenance on liquidity for cryptocurrency products, trading for these products will be temporarily unavailable during the maintenance periods. The maintenance schedule is as follows: …

2025/12/26

Notice on Trading Hours and Online Services During Christmas and New Year Holidays

Dear Valued Clients,Thank you for choosing RockGlobal! Due to the upcoming holidays (Christmas and New Year), the trading hours for certain products will be adjusted as follows: Online Customer Service Hours During the Holiday PeriodDecember 25, 2025, January 1, 2026, …

2025/12/22

Trading Advisory Notice

Dear Valued Client, We hereby inform you that earlier today a technical disruption occurred at an upstream global pricing provider, resulting in consequential impacts on certain international derivatives markets. As this event originated from a systemic failure at the market-infrastructure …

2025/11/28

Thanksgiving Trading Hours Adjustment Notice

Dear Client, Please be advised that the trading hours for the products listed below will be affected by the upcoming Thanksgiving holiday on 27 November 2025. To ensure a smooth trading experience, kindly review the information carefully and make appropriate …

2025/11/21

Important Notice: Daylight Saving Time (DST) Ends in the USA & Updated Server Time

Dear Valued Client,This is an important advisory regarding the upcoming end of Daylight Saving Time (DST) in the United States, which will affect our server time settings.To ensure a seamless trading experience, please review the following key information and take …

2025/10/29

October Holiday Trading and Online Service Hours Adjustment Notice

Dear Valued Customer, Greetings from RockGlobal! In observance of the upcoming public holidays (National Day and Mid-Autumn Festival), please note the following adjustments to the trading hours and online services for the affected products: Affected Product: HK50Adjustment Dates and Arrangements:October …

2025/9/29
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